Help & FAQs

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If you have any questions please contact us we will answer your questions via email as quickly as possible.

Most Asked Questions

While both psychiatrists and psychologists are mental health professionals, the big difference is that psychiatrists are medical physicians while psychologists are not. Because they are licensed physicians, psychiatrists can prescribe drugs. Psychologists are not allowed to do that. Psychologists on the other hand, use psychotherapy as a treatment method.

Call or email us! Whether you already know what kind of help you’re looking for, or just want to ask a few questions, we are here for you. Our staff can provide you with all of the necessary information, and book you in for your first appointment with one of our associates.  During your first appointment you will have a chance to discuss your needs, get an idea of how therapy can help you, and see if your therapist is a match for you. No therapy approach can be successful without a strong and trusting alliance between the client and the therapist.

We provide online therapy using secure online video consultation that you can have on your computer, tablet or phone. We also provide services by phone. Due to COVID our clinic has expanded capacity to provide virtual psychotherapy.

If it’s a big deal to you, it’s a big deal to us!  If you are unsure whether therapy is right for you, we invite you to schedule an appointment and meet with one of our therapists to discuss your concerns and how they can best be addressed.  If you decide that the therapy process isn’t a good fit for you, we’ll help you find the services you need.

No. There is a negative stereotype that many people have that can make them shy about coming to see a psychologist or psychiatrist. Because of this stereotype, many people put off treatment when they could have been feeling better long ago. Seeing a mental health professional really just means that you are struggling with feelings or behavior and would like help. It’s no different than if you were seeing an eye doctor because you couldn’t see well. Often as part of treatment you will receive a diagnosis.

Treatment is voluntary to you and you can terminate treatment at any time with no consequences to you financially or otherwise. We always encourage clients to discuss if they feel treatment is not working so that we can either address the issue by changing the approach or perhaps recommend you to another resource. 

This will depend on many factors.  Therapy may not always be a “quick fix.” Just like recovering from surgery, the healing process might be painful.  Sometimes, you might feel like you’re taking two steps forward and one step back.  These are normal parts of the process.  When you start the therapy process, you will work with your therapist to create treatment goals and discuss how you can work together to achieve those goals.

Each client and treatment plan is unique so how long you may take medication will be determined between you and your psychiatrist.

It is common for some clients to take medication during a particularly difficult time so that they are able to experience improved functioning while they are working on emotional and behavioral struggles during therapy. Once symptoms improve, the medication plan can be re-evaluated.

Psychotherapy in some cases can be sufficient for the treatment of certain mental conditions. However, it may be needed in conjunction with medication. This is why in several cases, it is not considered as a substitute for medication.

You are advised to meet with Dr. Anjali Nagpal to discuss the situation first. She will help you plan strategies to make psychiatric help available to your loved one.